Course curriculum

  • 1

    Confrontations

    • Introduction

  • 2

    Mindset

    • Taking Things Personally...

    • Common Mistakes

    • Key Mindset Principles

    • [Extra] Overcoming Fear of Confrontation

  • 3

    How to Confront

    • The BEIRD Model

    • Respect

    • [Extra] BROJO Confrontations Webinar

  • 4

    Review and Reflect

    • Key Points

    • Next Steps

    • Course Review